Conditions de livraison


GENERAL CONDITIONS OF SALE AREA OF APPLICATION


These general conditions of sale are intended to regulate the sale of the products offered in our online store which will be accessed from our website.


INTERVINCES


The operations regulated by these general conditions will be understood as carried out between M. Moleiro Editor, S.A. , with Nif A59888206 and domiciled in Travesera de Gracia 17 - 21, 6º 2ª, 08021 Barcelona, ​​Spain and the client, who may be a natural or legal person and must provide their identification data during the electronic contracting process.


PRODUCT INFORMATION


All the products offered through our online store are accompanied by images of the product, description of the article with its specific characteristics, its availability and the price.


SHIPPING


All shipments are made by transport agency and free of charge for the customer except in cases of orders under €49 with destination to Portugal, orders under €199 with destination to the United Kingdom, orders under €99 with destination to the rest of Europe, orders under €299 with destination to America, orders under €399 with destination to Asia, orders under €499 with destination to Oceania and Africa, in which cases the customer will be charged a shipping cost of €9.99, €19.99, €9.99, €39.99, €49.99 and €69.99 respectively. All shipments to Spain will be free of charge. In the case of international shipments, orders are delivered free of charge for customs fees, import duties, and customs clearance fees.


RETURN POLICY


The customer will have the possibility to return his order during the 14 days following his delivery. To do this, you must contact the publisher to communicate your decision and agree on the most convenient way to return the books. The return must be made using the original packaging and the products must be in perfect condition. Upon receipt, the publisher will return the amount paid to the customer as soon as possible and always within a maximum period of 14 days.


RESERVATION OF DOMAIN


Until the full payment of the price of the articles, the publisher expressly reserves its domain and ownership.


PAYMENT METHODS


The credit card charge (Visa, Mastercard and Amex) and Paypal is established as a general payment method.


PERSONAL DATA


The processing of personal data obtained on the occasion of an electronic sale transaction will be managed as established in the privacy policies published on our website.


CUSTOMER SERVICE FOR THE RESOLUTION OF INCIDENTS


For the resolution of any incident, the client may contact the publisher by sending an email to info@moleiro.es or through Contact Us.




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